Highguard director shares stats and thoughts on the game’s failure, denies conspiracy theories about where it all went wrong: ‘Nobody will know the true story of the studio or game’

It’s all over but the crying, as the song famously goes: After 37 days of existence, Wildlight Entertainment pulled the plug on Highguard yesterday, declaring the game unsustainable. Not long after, studio head Chad Grenier shared some insights into how the game actually performed, and it really doesn’t sound quite as catastrophic as the game’s rapid flameout makes it appear.

“We had slightly over two million players worldwide try the game,” Grenier wrote in a thread on X. “I would like to thank all of you for giving the game a try. Given all of the backlash between announce and launch day, trying the game for yourself is all I could have asked for. Thank you to our players.

“Average session duration was 91 minutes. This is actually quite good! This means that on average, a player logged into Highguard and played for 91 minutes. The average games played per session was 3.48 matches per session.”

More interesting, I think, is that Steam represented the smallest slice of the Highguard player base: PlayStation 5 was far and away the largest, more than doubling player numbers put up by Xbox, which trailed in second place, and Steam, in third. As PC Gamer’s Morgan Park pointed out in his Highguard eulogy, that means thousands of people were playing it every day. That’s nowhere near, say, what Arc Raiders pulls in every day, but there was undeniably an audience.

(Image credit: Chad Grenier (Twitter))

All of which adds up to nothing good, because as Tyler Wilde said in his own take on Highguard’s demise and what it means for the future of the industry, merely having an audience isn’t enough: Live service games need to be an immediate hit, or they’re thrown to the wolves.

In the case of Highguard, Tencent pulled its funding for the game just a couple weeks after it launched, presumably when it became clear the game wasn’t going to achieve targets, and after that it was a death spiral: When asked why Wildlight isn’t at least sticking with Highguard for a year to give the game a chance to recover, Grenier replied simply, “Not enough revenue to keep anyone employed to work on it, unfortunately.”

Grenier also denied claims, arising from post-layoff reports about the lack of external testing, that developers had too many blind spots about Highguard’s shortcomings—although he seemed resigned, probably fairly, to the knowledge that plenty of gamers won’t believe him. “We were very critical towards the project and each other. The team was encouraged and constantly spoke their mind. We always tried to put [the] game and players first. We always tried to put players first. The team was very critical,” he wrote.

“At the end of the day, we just made a few mistakes, and made a game that didn’t resonate like our past games did. Unfortunately, it doesn’t matter though and nobody will know the true story of the studio or game, and the rumors and speculation will be what’s out there.”

For now, Highguard remains playable, and has one more update coming, with a new character, weapon, skill tree, and other features, that’s expected to go live later today. The game will close permanently on March 12.

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